How do cloud solutions help organizations master modern work | cullen4congress

How do cloud solutions help organizations master modern work?

Private, hybrid, SaaS? Choosing the right cloud deployment model to accelerate your business and drive the desired benefits of performance, security, and scalability can be tricky. Making sense of various cloud services and cloud-based solutions can be, well, downright confusing.

Let’s take a look at why organizations are moving to the cloud, what to look for from cloud service providers, and the benefits of adopting cloud solutions, such as content management, for accelerate digital transformation. But first, let’s start with some definitions to make sure we’re on the same page.

What are the three main models of cloud computing services?

What is a hybrid cloud? What is a cloud service provider? To address some common questions like these, we went straight to the industry source and referenced the Gartner® Glossary to define relevant key terms:

  • What is cloud computing? Cloud computing is a style of computing in which scalable and elastic IT-enabled capabilities are delivered as a service using Internet technologies.
  • What is private cloud computing? private cloud computing It is a form of cloud computing that is used by only one organization or that ensures that one organization is completely isolated from others.
  • What is hybrid cloud? hybrid cloud computing refers to the policy-based and coordinated provisioning, use, and management of services through a mix of internal and external cloud services.
  • What is Software as a Service (SaaS)? SaaS is software that is owned, delivered, and managed remotely by one or more vendors. The provider offers software based on a set of common codes and data definitions that all contracted customers consume in a one-to-many model at any time on a pay-as-you-go basis or as a subscription based on usage metrics.

Employee productivity and preference for SaaS

When it comes to new cloud deployments, many organizations choose SaaS solutions. While cost can be a major motivator, due to the ability to eliminate implementation and maintenance costs, one of the main drivers of digital transformation projects focuses on people and productivity.

A survey by 451 Research found that 60 percent of IT respondents prioritize employee collaboration and productivity tools as a core IT-led priority.[1] This is a direct result of the shift to remote work during the pandemic that revealed numerous challenges in the workplace, with the two main obstacles to team success tied to siled information spread across multiple applications, making it difficult to search, access and use, and poor integration. through the apps.

To address these challenges, many organizations are shifting to deploying SaaS by default, and the same survey found that 73% of respondents somewhat (46%) or strongly (27%) agree that SaaS is the preferred deployment model for new applications.

The role of hybrid cloud solutions in powering modern work

Modernizing the way you manage content is a critical part of digital transformation, but the reality is that not all organizations are ready to make a radical or rapid transition to the cloud, and that’s okay. By taking a hybrid approach and using cloud-based applications to address specific use cases and augment existing content service solutions, huge benefits can still be realized.

Cloud content management focuses not only on moving content to the cloud, but also on being able to integrate and display the right content within the context of key business processes. Migrating to the cloud can make content more usable, accessible, and efficient to access in the context of business operations, providing economic benefits by making processes more efficient (requiring fewer hands and fewer steps) while protecting and controlling information. information where it is stored.

When determining your next move to the cloud, it’s less about the cloud as a destination and more about the business challenge and potential value. Ask yourself: What are the most critical problems we want to solve and what will have the biggest impact on the organization? When charting the next steps of digital transformation, consider your long-term cloud strategy and whether the potential model, whether hybrid, private, or public, serves the vision of where the business wants to end up in terms of cloud.

How to choose a cloud service provider?

Assessing the business challenge you want to solve is a key first step, but how do you determine what cloud provider is right for your organization? Here are five things to keep in mind when evaluating the options:

  1. Customer Success – Look at the provider’s customer list and customer stories to learn about their track record, reputation, and ability to deliver.
  • Choice – Make sure the provider offers the flexibility and initial choice to choose how to implement cloud content services to best meet your needs.
  • Strength of integration capabilities: You want to be able to easily access data from leading applications, such as SAP and Salesforce, directly within cloud content management to reduce switching between applications and increase productivity.
  • Support and service: Working with a provider that offers services to support integration, cloud migration, and other services can speed time-to-value, allowing you to refocus resources, accelerate your digital strategy, and fuel a successful journey to the cloud
  • Security and Compliance – Evaluate vendor R&D around security and product priorities and roadmaps for future investments.

The case for content management in the cloud

Organizations that choose to take advantage of OpenText’s content management private cloud get more choice and flexibility. One of the main benefits is the option to deploy and run your content management application in a private cloud or by leveraging a cloud provider, such as Azure AWS or Google. Companies can also mix and match solutions, deploying private cloud for one line of business and integrating with public cloud or SaaS for another use case, driving value in a multi-cloud environment.


Find out how to solve enterprise-wide content and productivity challenges, address new use cases, and master modern work with open text.



[1] 451 Research, IT Turns Attention to Employee Productivity and SaaS Preference, 2021